Life in a 4X4 Box

First of all, a few months ago, I didn't know what a pallet was. Apparently, it's a 4 foot by 4 foot crate to fill with all your wordly possessions. Then, you itemize each and every thing (note to self: do not pack weapons, contraband of any nature, or worse, chocolate, which might melt).
Next, you bid adieu to said possessions, hoping that they make it in some sort of resemblance to one piece to your destination, across many treacherous miles.
Now, we're in step one of this process. Today, we packed our pallet. It's amazing how much stuff I'm realizing I can (try to) live without. Well, aside from the shoes. Those are a must-have.
However, I'm wondering about one thing. Do you think it's a bad sign that our shipping company isn't answering our calls?
Just wondering.